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Personal IT for SMEs · Worldwide remote

Stable systems. Clear solutions.

Personal remote IT for Windows, macOS, Microsoft 365, UniFi networks and custom web solutions. One point of contact — reliable, no call center, available worldwide.

15+Years of experience
SMEsPrimary focus
100 %Personal
WorldwideAvailable remotely

Services

Five areas. One point of contact.

Personal help via remote support — for Windows, macOS, workstations and devices. Reply usually the same business day.

  • Fault analysis & user support
  • Windows and macOS
  • Devices and workstations
  • Remote support
  • Personal service
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Remote consulting, configuration and troubleshooting for UniFi environments, VLAN structures and Wi-Fi setups. Physical installation via your local electrician — I plan, document and steer from afar.

  • UniFi configuration remote
  • VLAN & firewall setup
  • Wi-Fi planning & documentation
  • Troubleshooting via remote
  • Second opinion for your setup
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From migration to reliable daily use: user management, Teams and SharePoint, backup and access concepts.

  • Microsoft 365
  • Email migration
  • User management
  • Teams and SharePoint
  • Backup
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Password concepts, MFA, endpoint protection, structured access rights — security that works in daily practice.

  • MFA and password managers
  • Endpoint protection
  • Rights management
  • Security checks
  • Awareness
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Websites, customer portals, web applications and custom automations — built so someone can stay on top of them later.

  • Websites & landing pages
  • Customer portals
  • Web applications
  • Automations
  • Custom tools
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Who it's for

Personal IT for small businesses and teams.

a.SMEs
b.Freelancers
c.Digital teams

About Leuchtkern

Personal IT. No call center.

Behind Leuchtkern IT Services is Christian Leuchtkern — an IT system and project specialist with long-standing hands-on experience in support, networks, cloud services and digital solutions, most recently as Lead Project & System Engineer, leading a team.

The focus is not on the most complex technology, but on systems that reliably work in daily life and can be maintained transparently. One point of contact for SMEs, freelancers and digital teams — available remotely, worldwide.

15+
Years of IT experience
1
Point of contact for everything
100 %
Personal — no call center
On-site
& remote

Experience

Not a newcomer.

2017 — 2026

Lead Project & System Engineer

Swiss IT services provider

Project planning, installation and support of complex IT systems: networks, system integration, interfaces. Team lead 2022 — 2026.

2013 — 2016

Head of Logistics

Industrial company · Switzerland

Team leadership, scheduling, warehouse optimization — and, as a certified trainer, training apprentices.

2009 — 2010

Technician / IT Support

Major Swiss IT provider · Bern

Fault triage, staging, testing and repair of laptops, PCs and printers.

Certifications

Ubiquiti Enterprise Wireless Admin (UEWA) · 2021Wi-Fi Planning · 2020Certified Vocational Trainer · 2014PC Supporter, SIZ · 2007Computer User, SIZ · 2006

Tech stack

UniFiTCP/IPLAN/WLANWindowsmacOS & iOSMicrosoft 365 & TeamsCloud & BackupRemote supportAutomation

How I work

Four steps to calm IT.

01

Listen

First we look at where you stand and what you actually need — video meeting or chat. Free and no obligation.

02

Think it through

Not just the technology, but how you'll use it day to day — with a clear quote and an honest recommendation.

03

Build it

Set up, configured, documented — until it runs safely and you're familiar with it.

04

Stay on it

One point of contact, no call center. The number stays the right one — even after the project is done.

FAQ

Good to know.

Entirely remote: remote support, video meetings, secure access, clear documentation. Reachable across time zones with defined response times — wherever you are.

The focus is on SMEs, freelancers and digital teams. Selected private clients are also supported.

The first conversation is free and non-binding. After that comes a clear, transparent quote — no sales pressure.

A personal reply usually the same business day, at the latest within 24 hours. Immediate support depending on availability or under an agreed support arrangement. No call center, no hold music.

Yes. Environments that have grown over time get properly documented and brought to a stable, secure state. Switching over is straightforward.

Yes — UniFi is a focus: remote configuration, VLAN structure, planning and documentation. Physical installation via your local electrician.

Contact

Say hello.

Company, restaurant, club, or personal: tell me what you have in mind — or what's bugging you. A personal reply, usually the same day.

Email me